Consumer Health Data Privacy Policy
Updated November 10, 2026
This policy describes consumer health data handled through TroubledTeenPrograms.org and supplements our Privacy Policy. Consumer health data can include information that identifies or can reasonably be linked to a person and reveals health status, treatment needs, or efforts to obtain health services. Information about a child’s or teenager’s behavioral or mental health can be sensitive even when submitted by a parent.
Categories and sources
Our source is primarily information you voluntarily provide through an inquiry form or subsequent communication. Depending on what you choose to submit, it may include behavioral concerns, mental-health symptoms or conditions, substance-use concerns, treatment history or needs, family circumstances related to health, and interest in treatment or support. Contact details, the selected listing, and support preferences may become consumer health data when linked to a health-related request. We do not require medical records or detailed diagnoses; please avoid unnecessary identifying or sensitive details.
Purposes of collection and use
We receive and retain inquiry information to respond to your request, identify the program or resource you selected, help facilitate a requested connection, and maintain and troubleshoot the inquiry service. Submissions are stored in the website database and sent by email to the site operator. Please do not use this website for emergencies or urgent care.
Categories shared and recipients
To handle a request, the contact information, selected listing, comments, and other information voluntarily included in the inquiry may be shared with the selected program or resource. When appropriate and legally permitted, an inquiry may also be shared with another relevant resource, subject to applicable consent requirements. Such recipients may include residential treatment programs, therapeutic schools, behavioral-health or family-support resources. The categories shared depend on what you submit and what is needed to respond.
Website hosting, database, email-delivery, maintenance, and security service providers may process inquiry information to operate the service. Authorized people assisting the site operator may access inquiries for those purposes. No specific affiliate is designated as a recipient through the currently disabled parent-coaching referral feature. Independent providers have their own privacy practices.
Parent-coaching interest and separate permission
Coaching interest is not permission to forward an inquiry to a coach. No independent parent-coaching partner has been selected for this feature, and this feature does not automatically forward information to a coaching provider. Before a future coaching referral, we will request separate affirmative permission, identify the provider, and explain what information would be shared and why. Permission will not be preselected. This policy does not constitute an authorization to sell consumer health data.
Analytics and affiliate links
The website includes Google Analytics code and affiliate links. These technologies can involve device identifiers, page visits, or referral activity; visiting a health-related resource may itself reveal sensitive interests. The inquiry form does not intentionally place your written responses in analytics events or affiliate links. Please review the general Privacy Policy for cookies and external services. A policy notice alone does not substitute for any consent required by law.
Your requests, consent choices, and appeals
Contact eric@adaptivitypro.com with the subject “Consumer Health Data Privacy Request.” You may request confirmation whether we collect, share, or sell consumer health data about you; access to applicable data; a list of third parties and affiliates with whom applicable data was shared or sold and contact information where required; correction; deletion; or withdrawal of consent for future collection or sharing. The availability and scope of rights depend on applicable law, including Washington’s My Health My Data Act where applicable. A parent or authorized representative may contact us on behalf of another person, subject to verification of identity and authority.
Use the email address associated with your inquiry and an approximate submission date. Do not send additional health information to make a request. We may ask for information reasonably necessary to verify the request. We will handle requests, including any required notification to recipients or processors, within applicable legal requirements and exceptions. Withdrawal does not undo a disclosure already made.
If a request is denied, you may appeal by replying to the decision or emailing the same address with “Privacy Appeal” in the subject. We will review the appeal and explain the outcome as required by applicable law. Washington consumers may also submit a complaint to the Washington Attorney General.
Changes and contact
This policy will show a revised date when updated. New categories, purposes, or disclosures will require any additional notice or consent required by applicable law; simply posting a new policy does not provide that consent. Send privacy questions to eric@adaptivitypro.com.